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Sales Manager


Per candidarti:


Four Seasons Hotel Firenze is looking for a high-performing Sales Manager to join our team. Our Sales Managers promote and sell to group and transient markets in defined geographic region, generate hotel/resort awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals, while complying with all Four Seasons’ policies. The successful candidate has an analytical mindset, excellent negotiation skills and strong decision-making abilities. This position reports to our Director of Sales. Full Time. Join our team Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience. Four Seasons Hotel Firenze has the largest private gardens in the city, bordered by an ornate La Villa and Renaissance Palazzo Gherardesca and recently awarded by Forbes as the best Hotel in the World. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in Fortune Magazine’s 100 Best Companies to work for since 1998. Responsibilities • Identify and target group customers that will generate business on behalf of hotel but not conflict with WSO efforts. • Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved. • Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets. • Liaise and strengthen relationship with main FIT and wholesale partners in order to drive business and increase fare market share • Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for group business development. • Create and execute account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved. • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. • Maintain thorough and complete product knowledge of FS hotel property and in-depth understanding of comp set’s Features/Advantages/Benefits. • Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships. • Produce and execute quarterly and annual action plans. • Participation and contribution to annual Marketing Plan including proposing and managing territory sales expenses and travel budgets • Initiates booking feedback as needed with the Director of Sales, Senior Director of Marketing and General Manager during the sales process up to and including contract. Preferred qualifications and skills • Luxury hotel Sales preferred (minimum of 3 years) • Excellent negotiation skills and strong decision-making abilities • Reading, writing and oral proficiency in English; proficiency in Italian would be a plus. • Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera • Proven sales track record is a plus Successful candidate must possess legal work authorization in Europe What to expect: you will… • Be a part of a cohesive team with opportunities to build a successful career with global potential. • Have access to our benefit plan. • Have the opportunity to engage in diverse and challenging work. • Derive a sense of pride in work for Four Seasons. • Be recognized for excellence How to apply Interested candidates should send their application through our website. Click on Search and Apply for Jobs, search for Florence in the section Locations on the left side of the page. After selecting Florence, click on the desired position and submit your CV. Alternatively, please kindly send your CV via email. Learn more about what it is like to work at Four Seasons – visit us:

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