Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Toscana

Chiusdino

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Toscana

Chiusdino

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Spa Receptionist

RELAIS BORGO SANTO PIETRO

Chiusdino

Toscana

Located in the heart of Tuscany, Relais Borgo Santo Pietro is a five-star 220-acre boutique hotel estate with 13 acres of gardens that includes an onsite healing herbal garden and an holistic spa. We are seeking a very fluent English Spa Receptionist to coordinate all the activities in our Spa. The perfect candidate is able to handle guests’ questions and concerns professionally and courteously; provide accurate, appropriate and immediate responses to all guests requests, present and describe treatments and products, manage bookings and agenda. Self-motivated and target driven. Must possess excellent communication skills and fluent in English. Foster and nurture positive relationships with clients. Ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favourable client experience. Essential functions include, but are not limited to the following: Interacting with clients in a friendly and professional manner. Have an excellent presentation and elocution in English, and interpersonal skills to meet the expectations of a high-end clientele; Upsell new areas/services to current clients in order to hit individual monthly target. Act as liaison between face skin and body specialists and treatment providers. Must be available to work weekends and holidays; The ability to have a thorough understanding of every spa service including benefits, indications and contraindications Have a good resistance to stress and manage it positively and effectively; Demonstrate a very good team spirit; Interest and ability to provide outstanding service; Attention to detail and ability to multitask in a dynamic environment; Be organized, meticulous and resourceful; Computer skills, including a working knowledge of Excel; Previous experience in customer service is preferred. Qualifications High School Diploma/GED or Bachelor’s degree from an accredited institution. Successful sales experience may be substituted for academic credential. 1-2 years of customer service experience, preferably in a spa or high-end retail environment. Ability to multi-task, use personal judgment, utilize strong decision making, analytical and follow-up skills Proficient with personal computers and contemporary software applications (MS Office Suite, Internet Explorer, etc.). Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport. Strong guest service orientation; Rapid learner with the ability to grasp concepts and protocols. We offer seasonal contract until end of October, meals on service and onsite staff lodging. Location: Chiusdino (SI). If you feel you answer to all of the above, please send your CV and a cover letter via email.

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